HOW TO INSTRUCT US

Please print this page which explains the process

STEP 1 - PLEASE E-MAIL THE FOLLOWING INFORMATION TO
info@johnpughschambers.co.uk

• Your name, address and phone number;

• A summary of the relevant circumstances;

• What you would like counsel to do for you; and

• Any relevant time limits within which you need the work; or

• If you require Mr Pugh’s attendance at Court please state the date of the hearing and the Court concerned.

STEP 2 - JOHN PUGH WILL READ YOUR E-MAIL AND:

• Either accept or decline your instructions;

• If declined he will state his reasons;

• If accepted, he will send you a client care letter, in the form required by the Public Access Regulations 2004. This will include a statement of the time within which he can undertake the work required and a written fee quotation based on the information you have given.

STEP 3 -  SIGN AND RETURN A COPY OF YOUR CLIENT CARE LETTER ENCLOSING:

• Your cheque for the agreed fee,

• Photocopies of your relevant case documents,

• If requested, your passport or driving licence & 2 recent utility bills (which we will copy and return immediately). This latter requirement is imposed by the Money Laundering Act law when your case involves an agreement for more than £10,000.

STEP 4 -  ON CLEARANCE OF YOUR CHEQUE YOUR PAPERS ARE RELEASED TO JOHN PUGH WHO WILL

• E-mail or telephone you if he needs more information.

• Complete and deliver your advice and/or documents by e-mail.

• If you require Mr Pugh’s attendance at Court telephone you to arrange a pre trial conference.

If you require more information telephone 0151 236 5415 and speak to Eileen Ashton, Practice Manager or Suzanne Thomas, Administrator.

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